Privacy Policy – RedW Telecom

Last Updated: December 25, 2024

1. General

At RedW Telecom, we are committed to protecting your personal information. Through our services, we strive to provide you with a secure and seamless experience while ensuring the confidentiality and integrity of your data.

This Privacy Policy ("Policy") outlines how we collect, use, and share your personal information. It also explains the steps we take to safeguard your data and how you can control its usage.

This Policy applies to:

• Users of our products and services, whether purchased through our websites, mobile applications, or authorized retailers.
• Visitors and users of our websites and mobile applications.
• Participants in loyalty or rewards programs offered by RedW Telecom.

When we refer to “Services”, we include all products, websites, and applications provided by RedW Telecom.

This Policy does not cover third-party websites, products, or services, even if linked to our Services. We recommend you independently review their privacy policies.

We may update this Policy periodically, and any updates will be published on our official channels.

2. Consent to Use of Services

By accessing or using our Services, you agree to this Policy and our Terms and Conditions. If you disagree with our policies and practices, you may choose not to use our Services.

By using our websites and mobile applications, you authorize RedW Telecom and our partners to collect information about your activity through technologies such as cookies, web beacons, and server logs.

3. Information We Collect

A. Information You Provide:

When you use our Services, you may provide the following information:

• Full Name
• Address
• Email Address
• Phone Number
• Payment Information (credit/debit card details)
• Date of Birth
• Customer Support Information

B. Information Collected Automatically:

We may automatically collect data, including:

• Login credentials
• Device Information (model, OS, browser)
• IP Address
• Geolocation data
• Browsing activity on our platforms

C. Information from Third Parties:

We may receive information from:

• Payment Service Providers
• Data Analytics Platforms
• Social Media Platforms

4. How We Use Your Information

We use the collected information to:

• Provide and improve our Services
• Manage your account and verify your identity
• Respond to support inquiries
• Deliver personalized content and advertisements
• Ensure the security of our Services
• Comply with legal and regulatory requirements

5. Information Sharing

We may share your information with:

1. Affiliates and Business Partners: To enhance our Services.
2. Service Providers: Payment processors, analytics providers, marketing agencies.
3. Legal Authorities: In response to valid legal processes.
4. With Your Consent: When explicitly authorized by you.

We do not sell or rent your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve your user experience
• Analyze website traffic
• Deliver personalized advertisements

You can manage cookies through your browser settings.

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Request corrections or deletions
• Opt out of promotional communications
• Manage privacy settings in our applications

To exercise these rights, please contact us at: admin@redwtele.com

8. Security

We implement technical and organizational measures to protect your information against unauthorized access, loss, or destruction. However, no system is 100% secure, and we encourage you to safeguard your account credentials.

9. Privacy of Minors

We do not knowingly collect data from individuals under the age of 16 without parental consent. If we discover such data has been collected, we will delete it promptly.

10. Contact Us

If you have any questions or concerns about this Policy, please contact us:

RedW Telecom

Email: admin@redwtele.com